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Consumers slow to take up new GPRS technology
Posted: 19-Apr-2002 [Source: FT]

[Carphone Warehouse experiences little consumer interest in activating GPRS services even when buying new GPRS-enabled handsets.]

by Robert Budden -- "Consumers are turning their backs on new mobile phone technology, according to Carphone Warehouse, the UK's largest mobile retailer.

Charles Dunstone, chief executive, said his stores were selling about 35,000 GPRS-enabled handsets monthly but fewer than 200 consumers a month were signing up for the service.

The handsets use the interim "2.5G" technology that allows users to download data at faster speeds. The technology had been promoted as the flag bearer for third generation technology that will allow phones to send video images.

Mr Dunstone said customers were put off by the additional charges for the new technology. "It is a nonsense that operators are getting any decent GPRS revenues from consumers," he said."

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