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LG mobile phone batteries recalled
Posted: 26-Jun-2004 [Source: LG Mobile Phones]

[Reports of several counterfeit batteries for the LG TM-510 rupturing due to inadequate or no circuit protection to prevent overcharging have led to a recall of all batteries having specific manufacturer date codes. LG says only the counterfeit batteries present any danger of rupturing. ]

San Diego, Calif. -- The U.S. Consumer Safety Products Commission (CPSC) and Verizon Wireless, Inc. recently announced a recall of counterfeit batteries found in the LG TM-510 mobile phone. The TM-510 mobile phone is made by LG InfoComm U.S.A., Inc. (LG Mobile Phones).

These counterfeit batteries are not manufactured by LG, but illegally bear the LG trademark and closely resemble actual LG batteries. LG is working closely with government agencies to identify and prosecute all sources of these unlawfully counterfeited batteries.

In a handful of instances, these counterfeit batteries have ruptured while installed in a TM-510 cell phone, frequently when also attached to an unauthorized aftermarket charger. Unlike genuine LG batteries, the counterfeit TM-510 batteries have inadequate or no circuit protection devices to prevent overcharging.

LG's primary concern is for the safety of its customers. While the recall covers all batteries bearing specified manufacturer date codes currently installed in TM-510 phones, only the counterfeit batteries present any danger of rupturing. Genuine LG batteries are carefully designed and manufactured, and thoroughly tested to ensure the highest level of quality and safety. For example, genuine LG batteries contain redundant safety systems to prevent overcharging. LG is not aware of any instances in which a genuine LG battery ruptured during proper use or charging.

LG has already identified one source of counterfeit TM-510 mobile phone batteries, and has initiated legal action against the U.S. importer of these counterfeit batteries. Additionally, LG is actively working with government agencies to stem the flow of counterfeit batteries into the U.S. marketplace.

For more information, consumers should call Verizon Wireless at (888) 351-2121 between 9 a.m. and 8 p.m. ET Monday through Friday, or log on to the Company's Web site at www.vzwshop.com/lgbattery. Additionally, individuals with information regarding or knowledge of vendors selling counterfeit LG products are urged to contact LG at 1-800-793-8896.

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