Ericsson has launched a stand-alone version of its MX-ONE IP communications platform - a full-featured IP-PBX system for enterprises mobilizing their IT and communications infrastructure or deploying a converged voice and data network from day one.
The latest release of the Ericsson MX-ONE system offers a complete range of business-class telephony services across IP networks for up to 7,000 users, along with integrated mobility and extensive collaboration features. These include Instant Messaging, corporate directories and presence profile management - all fully integrated with standard enterprise software such as Microsoft Office and IBM Lotus Notes.
Analog, digital, mobile and IP phones can be used interchangeably with MX-ONE, enabling businesses to benefit from fixed-mobile and voice-data convergence. Independent of the device used - whether it is a smartphone or a desktop PC - employees will get the same look, feel and functionality.
MX-ONE's messaging application consolidates voicemail, fax and e-mail into a single user inbox. Unified Messaging services and 'text to speech' enable employees to access and manage their e-mail inbox while they are on the road, from their mobile, smartphone or even from a public phone at an airport or hotel, airport, for example - wherever they happen to be.
An active directory-based management system, MX-ONE Manager, centralizes network and user administration and simplifies fault and performance management, reducing the costs associated with managing the converged network.
For organizations with call center operations, MX-ONE can be combined with Ericsson's IP-based contact center solution, Solidus eCare, to provide voice and multimedia customer care services and link in mobile and remote agents.
The new release of MX-ONE completes the feature set of Ericsson's IP-based communications platform, following the introduction of the first building block, the MX-ONE Telephony System, in 2004. With this release, Ericsson is considerably expanding the introduction of the MX-ONE to a number of additional markets.
Users of Ericsson's MD110 PBX can integrate the MX-ONE Telephony System with their MD110 architecture as a first step in IP evolution.