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3 and Ericsson sign major managed services agreement
Posted: 06-Dec-2005 [Source: Ericsson]

[In one of the largest managed services partnership contracts signed in the industry, Ericsson takes over management of 3's 3G mobile network and IT operations in the UK.]

The mobile media company, 3, and Ericsson today announced they have entered into an exclusive managed services partnership. Under the agreement, Ericsson will be responsible for the management of the 3 network and its IT infrastructure in the UK. This is the largest managed services partnership contract signed by Ericsson to date and one of the largest ever signed in the industry.

Under the new partnership, 3 will retain ownership of the network and IT assets, as well as responsibility for the strategic direction of the network and IT infrastructure. Ericsson will be responsible for the management, operation and performance of that network and IT infrastructure. A supply of equipment, additional technology and related services, is also part of the future relationship.

The innovative seven-year partnership is the first agreement of its type in the UK. The agreement ensures Ericsson will operate the network to the highest standards, while enabling 3 to manage and control its cost base, thereby enhancing the company's platform for growth.

Ericsson has managed services partnerships already in place with 3 in Australia and Italy, where it manages 3's multi-vendor networks and service delivery environments and in Sweden where it manages 3's messaging platform. This new contract delivers further synergies for both parties

As well as taking charge of the management, maintenance and expansion of 3's network and IT infrastructure, Ericsson will be responsible for the ongoing radio network rollout, the maintenance of the existing 6,300 radio sites and the management of the core network and operations centre. Over one thousand 3 employees from the network and IT functions will be transferred to Ericsson. Ericsson will benefit from one of the most experienced 3G technical teams in the world and the focus will be on developing and growing the roles that are transferring.

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