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User View: Samsung's D407 PTT from Cingular
Posted: 11-Jun-2006 [Source: MTN]

[A reader sent news of his experience with Cingular and the Samsung D407.]

By Don Rutan -- Thought I might share my experience with the new Samsung D407 from Cingular.

First, when you copy your contacts from the SIM Card to the Phone memory you then have duplicate entries for every contact in your contact list. There is presently no fix for this. Samsung and Cingular both told me to just erase the SIM card. Gee, there's great idea! Why would I then need a Sim card?

If you want to add custom ring tones and pics to your contacts, they need to be in the phone's memory. Also if you do erase your contacts off of your SIM be prepared for this. There is no way to batch copy the contacts from the phone's memory to the SIM. You need to copy each contact one at a time. This can obviously be pretty time consuming. The phone can batch copy from the SIM to the phone but not from the phone to the SIM.

Second, another issue involves text messaging. Every time you insert punctuation anywhere in your text message, the cursor returns to the top of the message. This happens when you REPLY to an existing message and not when you create a new message. If you text a lot, this can be very frustrating.

My friend also bought a Samsung D407 and has the same problems. I believe this phone clearly has a software and/or firmware problem.

Besides the above issues, it is a very nice phone. The PTT works great. You do not need to open the lid at all to make a normal phone call or a PTT call. It has voice recognition that is very accurate and a decent quality speakerphone. Also, Cingular does not include a USB cable. The Phone also has Bluetooth. Samsung has an app free for download (Samsung PC Studio 3). You can take any MP3 or wav clip and transfer it to your phone via Bluetooth or USB and use it as a ring tone.

I forgot to mention that Samsung also told me that if i would like to try and research the problem and fix it myself, I am more than welcome to. The tech rep at Samsung also told me that I should start by contacting their friends in Korea that wrote the firmware.

Note: All opinions and comments are those of Mr. Rutan. MTN invites feedback from Cingular or Samsung regarding the issues raised in this consumer report.

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