Sprint today announced the full-scale launch of Sprint IP Wireless Relay, a new Sprint service that allows customers who are deaf or hard-of-hearing or who have a speech disability to use wireless relay services on their BlackBerry phones (with an operating system 4.0 or higher). This service was first introduced earlier this year as a beta trial in order to gain and incorporate feedback from customers and was the first service of its kind available on Blackberry devices.
Customers can use this service to communicate with any standard or mobile telephone user in the United States via a free downloadable application at www.sprintrelay.com/download/. Users simply select a contact from their address book or enter a phone number with accompanying text instructions to a Sprint IP Relay Operator. Sprint IP Wireless allows users to have the mobility to make a relay call when they need to without a TTY or computer and can be assured the connection is with an experienced Sprint Relay operator.
"Sprint is a leader in providing relay services and we're continuing that tradition by being the first to launch this service for Blackberry customers," said Mike Ligas, director of Sprint Relay. "The application is very flexible and extremely easy to use, giving the customer a number of convenient and customizable ways to personalize their conversations."
Customers are able to edit and save their conversations and store a number of personal preferences, including fonts, operator gender, language preference (English or Spanish) and conversation window option.
Sprint IP Wireless is available on Blackberry devices that operate on the Sprint Nationwide PCS Network and Nextel National Network, as well as any wireless network that supports Blackberry devices with OS 4.0 or higher.
Sprint Relay Portfolio of Services
Sprint has 16 years of experience in providing relay services to persons who are deaf, hard of hearing or deaf-blind or have a speech disability to communicate with hearing persons on the phone. Sprint's experience in the field assures users of Sprint Relay receive quality service no matter what type of Relay service they are using. Relay service is available 24 hours a day, 365 days a year, with no restrictions on the number of calls placed or call length. For more information, visit www.sprintrelay.com.