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Sprint Launches Local, 10-Digit Numbers for Deaf and Hard of Hearing Users
Posted: 30-Dec-2008 [Source: Sprint]

[Sprint Relay service users can now obtain 10-digit number to receive calls directly instead of going through a toll-free number to receive calls.]

Overland Park, Kan. -- Sprint announced the availability of local, 10-digit phone numbers for internet-based Relay (IP), Instant Messaging Relay (IM), Video Relay Service (VRS) and Federal VRS customers. Sprint Relay’s ‘Call Now’ service allows IP and VRS users to be assigned a local 10-digit phone number to receive calls directly and make 911 calls based on their geographic location. Callers will no longer be required to dial a toll-free number to reach Sprint Relay users. VRS numbers are available now and IP numbers will be available on Dec. 31, 2008. Federal VRS and Federal Relay Online also will have ‘Call Now’ numbers prior to March 31, 2009.

With ‘Call Now,’ Sprint Relay users can be contacted directly by their family, friends and colleagues by dialing their personal 10-digit phone number and will automatically connect with a Relay operator or VRS interpreter. In addition, customers can set up their account profile including their physical address with city, state and zip code. The account profile will be ready for VRS or IP relay users to make 911 emergency calls.

Beginning Dec. 31, 2008, users will be required to register their physical location information and submit a request for a ‘Call Now’ number through Sprint Relay before the 10-digit number is assigned. Sprint Relay customers can register their personal 10-digit number for Sprint Relay VRS or Sprint IP and IM Call Now Number at


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