Topics Mobile Tech News Tuesday, December 12

Headlines

Contact us


Site search:
complete archives list




Site Sponsors:


Don't forget AT&T and Verizon promo codes at Sidepon.com to save money.


Hotels May Lose Repeat Business With Poor Wi-Fi Service
Posted: 15-Dec-2010 [Source: iPass]

[iPass hospitality survey finds hotels are at risk of losing up to 36% of their business due to bad Wi-Fi offerings.]

Redwood Shores, CA -- iPass Inc. (NASDAQ:IPAS - News), a leading provider of enterprise mobility services, today released survey findings that indicate hotels are potentially losing lucrative business travel customers with bad Wi-Fi offerings, whether it is a paid or free Wi-Fi service.

While over 50 percent of business travelers inform the front desk when they have connectivity issues, the survey results show that for nearly 36 percent of business travel hotel guests -- a bad experience affects whether they book that specific hotel. For a further 16 percent, a bad Wi-Fi experience influences their decision on whether to book with the same hotel chain again.

A report earlier this year from J.D Power & Associates indicated that Wi-Fi was a "top five 'must-have'" amenity for hotel guests. "With hotels constantly reviewing their repeat hotel occupancy, it is increasingly important to ensure that internet connectivity for hotel guests works consistently," said Marcio Avillez, vice president of supply management at iPass. "The business traveler needs high-quality internet connectivity at hotels, whether it's an additional service fee, or free. Hotels cannot afford to overlook Wi-Fi quality as nearly 80 percent of business travelers return to the same destination. A bad Wi-Fi experience impacts half of the business traveler's decision to re-book at the same hotel or hotel chain."

The iPass Hospitality survey findings are based on nearly 1,200 business travelers from around the globe. 48 percent of respondents were surveyed in Europe and Asia while 47 percent of respondents were from North America. To access the report visit http://bit.ly/hotelwifi

About iPass Inc.\ Founded in 1996, iPass (NASDAQ:IPAS - News) is a leading provider of enterprise mobility services with 3,500 customers, including more than 420 of the Forbes Global 2000. Additional information is available at www.iPass.com or on Smarter Connections, the iPass blog.

iPassĀ® is a registered trademark of iPass Inc. Other company names and product or service names mentioned herein are the trademarks of their respective owners. Wi-FiĀ® is a registered trademark of the Wi-Fi Alliance.

More...

Back to Headlines...

Apple Watch Apple Watch

iPhone 6 and iPhone 6 Plus iPhone 6 and iPhone 6 Plus

Amazon Fire Amazon Fire

Samsung Z - Tizen Samsung Z - Tizen

LG G3 LG G3

HTC One mini 2 HTC One mini 2

OnePlus One OnePlus One

HTC One (M8) HTC One (M8)

Samsung Gear 2 Tizen Watch Samsung Gear 2 Tizen Watch

HP VoiceTab HP VoiceTab

T200 octa-core T200 octa-core

Nokia 2520 Tablet Nokia 2520 Tablet

Samsung Galaxy Round Samsung Galaxy Round

BlackBerry Z30 BlackBerry Z30

iPhone 5S and iPhone 5C iPhone 5S and iPhone 5C

Samsung Galaxy Mega Samsung Galaxy Mega

Sony SmartWatch 2 Sony SmartWatch 2

iOS 7 iOS 7

Jolla Jolla

BlackBerry Z10 BlackBerry Z10

Galaxy S 4 Galaxy S 4

Galaxy Note 8.0 Galaxy Note 8.0

Ubuntu on Tablets Ubuntu on Tablets

LG Optimus G Pro L-04E LG Optimus G Pro L-04E

Firefox OS Firefox OS

Sony Zperia Z Sony Zperia Z



 

Valid HTML 4.1!

RSS © 1999-2017 Traques LLC
All times recorded in UTC
webmaster@MobileTechNews.com