Alcatel-Lucent (Euronext Paris and NYSE: ALU) is helping operators of 4G mobile broadband networks create a new conversation experience for their subscribers by introducing a technology innovation that makes it easy to switch between voice and video-calling, instant messaging and group calling and across a variety of devices - smartphone, tablet or PC – at the touch of a button.
Alcatel-Lucent’s new 4G Consumer Communications Solution makes it easier to reach friends or family by eliminating the need to find out what device, service provider or application they might be available on at the time of getting in contact. Subscribers are provided with access to a unified contact list that establishes a single point with which to connect to people, regardless of where they are or what device they’re using. The use of flash-capable web browser technology enables consumers to connect via video using virtually any PC or mobile internet device, so they don’t need to figure out whether the person they are calling is using a compatible video service or device as they do today.
Sandip Mukerjee, President, Advanced Communications Solutions at Alcatel-Lucent said: “By greatly simplifying access to the range of available communication formats and devices, Alcatel-Lucent’s 4G Consumer Communications solution creates a ‘new conversation experience’ that makes every contact as easy and reliable as a voice call. This improved experience will be welcomed by anyone who has ever suffered the frustration of juggling the multiple ways they connect with the people in their lives. Now subscribers just place the call in whatever format they choose and enjoy the service.”
The easy-to-use 4G Consumer Communications Solution also improves the experience of multitasking while connected to a 4G network, providing unique features to assure the performance of particular services. Both voice and video are delivered in high definition (HD) giving them a level of quality and immediacy far superior than what is typically available today.
Diane Myers, Directing Analyst for Infonetics Research, said: “Alcatel-Lucent’s 4G Consumer Communications solution gives service providers the ability to harmonize conversations across telecom and the web, while moving conversations beyond just voice. These new services, combined with high levels of quality of experience will enable operators to have clear differentiation from standalone application providers in the marketplace.”
At the heart of the 4G Consumer Communications solution is Alcatel-Lucent’s IP Multimedia Subsystem (IMS). IMS is the open standards architecture that enables any kind of multimedia or telephony access between any kind of device, either fixed or broadband, serving as a hub for multimedia communications in 4G networks.
The solution also supports Alcatel-Lucent’s vision of ‘Application Enablement’, helping mobile operators work more effectively with application developers and content providers to create new services. By providing developers with access to simple-to-use Application Programming Interfaces (APIs), developers can maximize the power of IMS and combine those capabilities with web-based services. As a result, operators can take advantage of the vibrant and growing community of app developers to build appealing services for their subscribers.
Alcatel-Lucent is involved in trials and deployments of this solution with numerous leading service providers worldwide.