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Customers Test BlackBerry’s Latest Enterprise Mobility Solution
Posted: 03-Dec-2013 [Source: BlackBerry]

[BlackBerry released enhancements to BES10 enterprise service and reports good customer acceptance.]

Waterloo, Ontario -- BlackBerry® today announced enhancements to its award-winning multi-OS enterprise mobility management (EMM) solution with the release of BlackBerry® Enterprise Service 10 (BES10) version 10.2. BES10 customers including Morgan Stanley, Boeing, Aneurin Bevan University Health Board and Secusmart are currently participating in the BES10 version 10.2 Early Adopter and Beta programs, and are running the new version in a test environment.

To date, customers have installed nearly 30,000 BES10 commercial and test servers around the world. Organizations continue to choose BlackBerry because it is the most proven and trusted enterprise mobility management (EMM) solution, supporting iOS®, Android™ and BlackBerry smartphones. That is why Secusmart, a leading expert in the field of highly secure mobile voice and data communication, uses BES10, and chose to be an early adopter of version 10.2.

"Secusmart’s needs an EMM solution that can enable our workforce to be more productive and connected, while maintaining our strict security standards and not compromising on our end user experience,” said Dr. Hans-Christoph Quelle, CEO of Secusmart. “BES10 provides the necessary functionality and security for our employees and has truly exceeded our expectations. We’ve benefitted tremendously from BlackBerry’s single, secure multi-platform connectivity model to mobilize our business and empower our employees to be more productive and better equipped to serve our customers.”

Recently named the Best Mobile Device Management Software for 2013 by UK enterprise IT publication V3, BES10 is the only enterprise mobility management solution capable of delivering comprehensive management and security for devices, apps and content across iOS, Android and BlackBerry devices, all easily managed through a single console. Backed by industry leading global support services, BES10 offers a seamless, scalable and cost-effective way to truly mobilize businesses, enabling organizations to balance end user and corporate needs without compromising security.

"There’s a huge opportunity in the enterprise market for vendors that can meet customer requirements for full turn-key solutions for their security and enterprise mobility management demands,” says Stacy Crook, Research Director, Mobile Enterprise at IDC. “By adding features that support BYOD across any device type, self-service, scalability, and the flexibility to build mobile management into business processes, BlackBerry's latest release of BES10 demonstrates the company's ongoing commitment to its enterprise customer base."

“We enable any organization or government agency to manage iOS, Android and BlackBerry devices without compromising security,” said Stephen Bates, Head of the Enterprise Business Unit at BlackBerry. “No other mobile vendor has the same level of trusted and proven security as BlackBerry. We’ve achieved this with an end-to-end multi-platform solution that’s secured at the device, server and network layer. And now BES10 version 10.2 provides even more tools to help manage BYOD environments and achieve cost efficiencies.”

BES10 version 10.2 brings key new features to the EMM solution, including:

Expanded Multi-Platform support: Includes Secure Work Space support for iOS 7 background email sync, API support allowing the automation of BES10 functions for iOS and Android devices through BlackBerry Web Services, and dynamic support for iOS and Android OS updates, which allows IT administrators to create activation and application distribution rules for the latest iOS and Android devices that employees bring into the organization, without requiring a server upgrade.

BYOD Enrolment for iOS and Android: truly enable BYOD by allowing administrators to manage only the Secure Work Space container on iOS and Android devices, thereby providing BYOD users with the assurance that the personal information and apps on their device remains in their control.

Self-Service Portal: A self-service portal enables users to perform device management tasks on their own, meaning fewer calls to IT, lower TCO and more control to users.

Reduced Cost: BES10 now easily scales to support 100,000 devices per domain, with any mix of BlackBerry, iOS and Android devices, reducing the number of servers and resources required for large scale deployments, and significantly reducing costs.

BES10 version 10.2 server software is free to download at www.bes10.com.

BlackBerry’s Global Enterprise Support Services

Customers are actively taking advantage of BlackBerry’s global enterprise support services. The company provides support to enterprise customers in more than 90 countries, with some of the largest device deployments across a variety of industries, including Health Care, Public Safety, Finance, Public Sector, Education and more.

BlackBerry Care Support is included when customers deploy BES10. It comes with 12x5 electronic access to experts at BlackBerry for two named IT administrators with a next business day response, as well as access to training, productivity and diagnostic tools. Additional levels of technical support services are also available, including support for BES10 deployments with iOS and Android devices.

In addition, BlackBerry is introducing BlackBerry Software Assurance. This new service offering helps customers upgrade to BES10 from earlier versions of BES. BlackBerry Software Assurance is included with the “Advantage” level or higher technical support or as a standalone annual subscription service for customers who may not require full support. For more information about BlackBerry’s technical support services, visit www.blackberry.com/btss

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